Terms and Conditions

The conditions that will apply to the use of the IrishInternet.ie service and website, operated by Cloud Communication and Networks Limited.

Version: draft for review. These terms will be finalised before the service launches.

1. About these terms

These Terms and Conditions are intended to govern your use of the IrishInternet.ie website and services. By using the website or subscribing to the service, you will be agreeing to these terms as published here.

2. The service

IrishInternet.ie provides VPN connectivity using the WireGuard protocol, including Shared VPN and Dedicated IP VPN options, plus apps and a preconfigured router for eligible customers. Full service scope will be described here.

3. Accounts

Details around account creation, login credentials, family member profiles and your responsibilities for keeping your account secure will be set out here.

4. Subscriptions, billing and cancellation

Pricing has not yet been announced. When published, subscription terms, billing cycles, renewal, cancellation and refund policies will be described in this section.

5. Acceptable use

All use of the service is subject to our Acceptable Use Policy, which forms part of these terms.

6. Availability

We will aim to provide a reliable service but do not guarantee uninterrupted availability. Details of service levels and maintenance arrangements will be published here.

7. Limitation of liability

Our liability in connection with the service will be set out here. Nothing in these terms limits liability where that is not permitted by applicable law.

8. Governing law

These terms will be governed by the laws of Ireland, and this section will be completed in the final version.

9. Contact

Any questions about these terms can be sent via our contact page.