Acceptable Use Policy

The rules that will apply when you use the IrishInternet.ie VPN service and connected products.

Version: draft for review. This policy will be finalised before the service launches.

1. Purpose

This Acceptable Use Policy sets out how customers are expected to use the IrishInternet.ie service, to keep the service lawful, reliable and fair for everyone.

2. Permitted use

The service is intended for legal personal and business use in accordance with your subscription, including general browsing, remote working and accessing Irish online services.

3. Prohibited activities

Customers must not use the service for unlawful activity, distributing malicious software, compromising other systems or networks, fraud, or any activity that breaches applicable law in Ireland or the customer’s location. A fuller list of prohibited activities will be included in the final policy.

4. Enforcement

We may investigate suspected misuse and, where appropriate, suspend or terminate accounts or take steps required by law. Details of the enforcement process will be published here.

5. Contact

If you become aware of possible misuse of the service, please let us know via our contact page.